Requesting Service

How to Request Service

To request a cost estimate, get started on a renovation project or request any other service, simply log into WORQS to submit your request. WORQS stands for Work Order Request and Query System web site. Anyone with a university appointment and high-assurance EID can access WORQS.

To request service from PMCS in WORQS select the CRIB (Construct, Renovate, Install, Build) Request. There are two options within the request:

  • Estimate Request- A request for an estimate for a Construction, Renovation, Installation, or Build project, which an account number is not required.
  • Performance Request- A request for a Construction, Renovation, Installation, or Build project, which forgoes an estimate, and approves work. An account number is required.

You still have the option to complete a Service Request Form SR10 (PDF) and fax it to 512-471-8788. 

Before requesting renovation services, please read the Handbook of Operating Procedures Section 4-1030 and the Handbook of Business Procedures Section 7.7.10.

For information about other types of services available, please visit the Facilities Service Center website.

How to Check the Status of a Project:

There are 2 ways which you can search for updates on PMCS projects.

Option 1

Log into WORQS and click on My Profile on the left-hand side. This view will list all your services requested.

Option 2

Log into WORQS, and on the left-hand side, you will see Search For. Under Search For there are 2 options: Work Orders or Capital Projects. Click on either Work Orders or Capital Projects then enter your search information. From there WORQS will create a list that fits the criteria of your search. To view the project information, click on the WO Number if you are searching by work order, or click on the CP Number if you are searching by capital project. 

If you have submitted a request and have not been contacted by PMCS please contact the Construction Services Front Office at (512) 471-7776, or email to pmcs@austin.utexas.edu